Try these quick checks before you bring the PC in. If you’re stuck, Call HRG.
No display after power-on
Confirm the GPU is connected to the monitor (not the motherboard) and the cable is fully seated.
Power cycle the PSU (switch off for 10s, then on). Check the GPU 8-pin connectors.
Try one RAM stick at a time; consult your board’s preferred slot.
High temps / loud fans
Ensure dust filters are clean and the case has front intake clearance.
Open a monitoring app and verify pump/fan RPMs; check BIOS fan curves.
Thermal paste ages—book a paste + airflow service if temps are persistently high.
Stutters / crashes in games
Update GPU drivers (clean install), Windows updates, and chipset drivers.
Test RAM with MemTest; revert overclocks/EXPO temporarily.
Scan storage SMART health; ensure game is on NVMe.
Wi-Fi / Bluetooth issues
Re-seat antennas and move them away from metal obstructions.
Update Wi-Fi & BT drivers; try the 5GHz/6GHz bands.
Warranty & Service
Refurb systems include fresh OS and component health checks. New builds include stability validation. Delivery/setup available. Keep your invoice for warranty service.